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Automatic Call Distributor Software

Automatic Call Distributor Software
Automatic Call Distributor Software
Product Code : 21
Brand Name : Cozy Vision
Product Description

Automatic Call Distributor Software

We have been recognized as one of the proficient exporters of Automatic Call Distributor Software. These call distributor softwares are generally used in customer care centers and call centers. These softwares enable the even distribution of incoming calls to a specific group of terminals. Used in a computer telephony integration (CTI) system, the Automatic Call Distributor Software has the function of built in voice logger that can record all the incoming and outgoing calls. An innovative feature built in call barging is added to the software that makes it possible for the administrator to listen all the calls on any extension live.       


ACD System Features

 

  • Supports more then 200 Extensions.
  • Supports PSTN, PRI, BRI, VOIP trunks.
  • Supports voice mail delivery on email.
  • Supports call Monitoring.
  • Supports multiple ring groups
  • Supports Multiple queues.