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Interactive Voice Response System

Interactive Voice Response System
Interactive Voice Response System
Product Code : 03
Brand Name : Cozy Vision
Product Description

Interactive Voice Response System

Our company is renowned as one of the profound exporters for Interactive Voice Response System. The IVR system offered by us makes the navigation easy through a phone system to the correct extension. This type of system directs the person to the desired extension by pressing a series of numbers. Widely installed in multinational companies, customer care and call centers, this Interactive Voice Response System has built in voice logger for recording both incoming and outgoing calls. Our clients can be benefited from this system as it has built in ACD system for evenly distributing calls between agents. 

 

Cozy Vision IVR Features

  • Welcome message on Inbound calls.
  • Multiple Queues
  • Call Monitoring
  • Direct Dial
  • Multiple Menu options
  • Multiple Ring groups