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Voice Recording Software

Voice Recording Software
Voice Recording Software
Product Code : 07
Brand Name : Cozy Vision
Product Description

Voice Recording Software

There has been a remarkable development in the technology and we, Cozy Vision Technologies Pvt. Ltd are reckoned as one of the prominent exporters of Voice Recording Software. These softwares are widely used in call centers and customer support departments where comprehensive functionality and customizability is required. Our offered Voice Recording Software records the call and important information from telephones, microphones, and radios. These recorded audios are then stored on computer's hard drive or other temporary storage media. 

 

Why Cozy Vision ?
Voice logger is an important tool for recording interactions between contact center agents, supervisors, and managers on one hand and prospects, leads or customers on the other. A voice logger is an integral part of any communication system and can store correspondence in multiple formats.

Designed to work seamlessly with Predictive Dialer, IVR (Interactive Voice Response) and ACD (Automatic Call Distributor) solution, it is perfect for contact centers or enterprises that need an end-to-end solution with 100 % automatic voice recording.

Key Features

  • 100% automatic voice recording .
  • Supports VOIP/PSTN/PRI/BRI.
  • Call Barging: Recording can be accessible by quality analysts only by default. Agents access level can be customized by administrator. Recording can be done in wav / gsm formats.